Are you looking for ambitious work where you will have daily contact with clients and utilize your communication skills? In that case, this offer at Aslan Food might be just right for you!
We are currently seeking a person for the position of Export Order Processing Specialist who will strengthen our team. In this role, you will be responsible for comprehensive administrative handling of export orders and maintaining client relationships.
Your responsibilities:
- Responding to customer inquiries, orders, and potential complaints (by phone and email).
- Proactively contacting existing customers and monitoring their needs and changes.
- Handling and monitoring transport orders and export orders.
- Checking and preparing export documents and commercial offers.
- Creating export documents such as bills of lading, certificates, and customs forms.
- Maintaining contact with customers regarding order fulfillment.
- Support for the sales team working in the field.
- Working in our CRM system (SuperOffice) and recording activities.
- Entering orders into the new ERP system (after its implementation).
- Ensuring flawless administration in the area of export.
A typical workday begins with checking new transport orders in the system. You prioritize urgent orders, prepare necessary documents, and contact customers to clarify any uncertainties. You spend most of the day communicating with customers and precisely entering data.
What we expect:
- Customer and solution orientation – you can think together with the customer and always strive to find the best solutions.
- Excellent communication skills – you are very proficient in Polish and English, both spoken and written. Knowledge of German, French, or Turkish will be an additional advantage.
- Commercial thinking – you can identify opportunities and turn them into concrete results.
- Accuracy and assertiveness – you can maintain control over situations and show your own initiative.
- Flexibility and willingness to learn – you are open to new systems and processes.
Requirements:
- Education at minimum secondary level (commercial preferred) or professional experience in a similar position.
- Fluent knowledge of Polish and English; knowledge of other languages will be an additional advantage.
- Experience in a similar role will be welcome.
- Availability for full-time hours (40 hours per week) or part-time (32 hours per week – to be determined).
Place of residence within 30 km of Warsaw.
What we offer:
- Diverse and challenging work in a developing company.
- Friendly, informal work atmosphere in a young and cohesive team.
- Competitive salary and broad opportunities for professional development.
- 25 days of vacation (for full-time employment) and a pension program.
- Reimbursement of commuting costs to work.
Are you ready to join a company with international reach, focused on quality and customer satisfaction? Fill out the form below, attach your CV and cover letter. Who knows – maybe you will become our new Export Order Processing Specialist!
We are waiting for your application!